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Insurance and Payment Options

Walker Surgical Center accepts most major insurance plans. For questions regarding your insurance benefits, please work directly with your surgeon’s office and your insurance company.


Late Arrival, Cancellation & No-Show Policy

The following guidelines help us provide timely and quality care to all patients.

Late Arrival

  • Patients are considered late if they have not arrived within 10 minutes of their scheduled appointment time.
  • Late arrivals may result in rescheduling or a reduced service depending on availability.

Cancellation

  • Appointments must be canceled or rescheduled at least 24 hours in advance.
  • Late cancellations may result in a $35 fee.

Missed Appointment

  • Missing an appointment without prior notice is considered a no-show.
  • No-shows may be charged a $35 fee.
  • If missed appointments persist this may affect future scheduling.

Compassionate Exceptions

  • We understand that life can be unpredictable.
  • If you have an unusual situation, please reach out to our team. We are here to work with you.

Thank you for helping us serve all our patients with care and punctuality.

Financing Options

Alphaeon Credit

With the Alphaeon Credit card*, you’ll find a wide array of flexible monthly payment options to help you receive the care your doctor recommends.

What Can I Finance?

Alphaeon offers financing for all treatments we offer, including:

*Subject to credit approval and availability. Purchase must be made using the ALPHAEON CREDIT Card Account. ALPHAEON CREDIT Card Accounts are offered by Comenity Capital Bank which determines qualifications for credit and promotion eligibility. Account must be in good standing at the time of purchase. At no time will the min

Contact the Billing Department

Billing Phone: (616) 588-6561

Payment Questions?

Use the form below to email the billing department. A representative will respond promptly.